Freight Forwarder's Liability Insurance
Comprehensive protection for freight forwarders and transport companies
Protection for transports and companies
Freight forwarder's liability insurance - what is it?
Whether transport, forwarding, storage or additional services such as packaging and customs clearance - even minor errors or unforeseen events can result in high claims for damages. Freight forwarders' liability insurance for freight forwarders protects your company against the financial consequences of such claims - worldwide or Europe-wide, depending on your needs.
The insurance covers both property damage, such as loss of or damage to goods, and financial losses such as delays in delivery or document errors. Typical risks such as theft, robbery, mishandling or embezzlement are also covered.
The insurance covers the settlement of justified claims and defends against unjustified claims - so that you can concentrate fully on your core business.
Facts & Figures from Europe
FAQ on freight forwarder's liability insurance
In our FAQ, we have summarized the most frequently asked questions on the subject of forwarding liability insurance for you. However, our experts will also be happy to provide you with individual advice.
For companies in the transportation and logistics sector, freight forwarder's liability insurance is a key component of operational insurance. It protects against financial consequences if damage occurs within the scope of transportation contracts - for example due to damaged goods, delayed deliveries or other incidents in day-to-day business. Without this insurance cover, claims for damages can quickly reach high sums and jeopardize the economic existence of the company.
Not all risks are covered by forwarding liability insurance. As a rule, claims caused by intentional or grossly negligent violations of public law regulations - such as transportation without the necessary permits - are excluded. Damage caused by war, civil war, terrorism, strikes or similar events is also not covered. Delays in delivery agreed under unreasonable conditions and official orders such as confiscations are also not covered by the insurance. Furthermore, breaches of sanction regulations are excluded from the scope of cover.
The process begins with a risk analysis: the carrier fills out a corresponding questionnaire and submits it to LUTZ ASSEKURANZ after reading and accepting the insurance conditions. The insurance policy is then issued on the basis of the agreed conditions and a premium invoice is sent to the policyholder.
Only when the premium has been paid in full and on time does the insurance cover under the concluded insurance contract come into force.
Yes, certain obligations apply to the insurance cover, which must be strictly observed by the policyholder. These include, in particular, internal company precautions such as the careful selection and commissioning of truck sub-carriers, the installation of suitable security measures to protect the goods - such as anti-theft devices on the vehicle - as well as the selection, instruction and monitoring of employees. One example of this is the clear instruction to drivers to only take breaks in guarded parking lots. Compliance with these requirements is crucial for maintaining insurance cover.
Certain groups of goods are subject to special restrictions in forwarding liability insurance. For example, sensitive sublimits are common for works of art, while other goods such as cars, live animals or heavy goods with an individual weight of over 30 tons are often completely excluded from insurance cover.
In such cases, an individual agreement with the insurer is required to ensure the desired insurance cover.
CMR insurance is a special liability insurance for cross-border transportation in international road freight traffic between CMR states. It covers liability claims for damage to goods and certain financial losses that may arise under the CMR Convention. For freight forwarders and carriers, it is a key component of cover for international transportation.
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