Fast and efficient claims settlement

With powerful claims management, you can quickly and easily find the right solution in an emergency.

In the event of damage, every minute counts. Thanks to our extensive international network of experts, surveyors, appraisers and service providers, we can quickly record damage and immediately initiate the necessary measures. Our short response times help to significantly reduce your financial burden and the associated stress.

Our claims management always aims to avoid business interruptions, limit financial losses, ensure your insurability and prevent premium increases.

Your advantages at a glance

  • Competent support from experienced specialists

    With our claims management, you benefit from a broad-based network of experts - in the respective national language. Specialists from different countries work hand in hand to process even complex claims quickly and professionally - always with the aim of representing your interests in the best possible way.

     

  • Tailor-made and practice-oriented solutions

    Every claim is different. With a pragmatic approach, we develop individual solutions tailored to your situation - unconventional if necessary, but always with a focus on providing you with the best possible support.
     

  • Personal consultation and support

    Our trained claims advisors are available to assist you in your native language—in person, by phone, or online. We provide you with expert support and the necessary experience to ensure that you feel well taken care of, even in challenging situations.

     

  • Fast response times thanks to a strong partner network

    In the event of a claim, every minute counts. Thanks to our international network of experienced service providers—including local lawyers, assessors, and experts—we can act quickly and purposefully to limit damage and provide rapid support to those affected.

Claims notification made easy - PDF forms to download

Simply use our claims forms in PDF format to report your claim quickly and easily.

First save the form on your computer and then fill it out.

Send the completed form by email to this email address to contact your personal claims handler directly in your national language.

To open the claims forms, you need Adobe Acrobat Reader©, which you can download free of charge from the Adobe© website.

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Do you have any questions? We will be happy to help you.